Your privacy matters to us. This Privacy Policy explains what personal data iq77 collects, why we collect it, how we use and protect it, and what rights you have as a player on our platform. Please read it carefully alongside our Terms & Conditions.
This Privacy Policy ("Policy") describes how iq77 ("iq77," "we," "us," or "our") collects, uses, stores, shares, and protects the personal data of individuals ("you," "your," or "Player") who access or use the iq77 online gaming platform, including the website at iq77.org and any associated mobile applications or services (collectively, the "Platform").
iq77 is committed to protecting the privacy and security of your personal data in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, its Implementing Rules and Regulations, and the guidelines issued by the National Privacy Commission (NPC). Where applicable, iq77 also observes relevant PAGCOR data handling requirements.
By registering an account on the iq77 Platform or by continuing to use the Platform after this Policy has been made available to you, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you must not use the Platform.
For the purposes of the Data Privacy Act of 2012 and this Policy, iq77 acts as the Personal Information Controller in respect of the personal data it collects from players and users of the Platform. This means iq77 determines the purposes and means of processing your personal data.
Where iq77 engages third-party service providers to process personal data on its behalf — such as payment processors, identity verification providers, or game software suppliers — those parties act as Personal Information Processors and are contractually bound to process your data only in accordance with iq77's instructions and applicable Philippine data protection law.
For all data privacy inquiries, requests, or complaints, please contact iq77's Data Protection Officer using the contact details provided in Section 15 of this Policy.
iq77 collects the following categories of personal data from players and users of the Platform:
iq77 collects personal data through the following means:
iq77 processes your personal data for the following purposes:
| Purpose | Data Categories Used |
|---|---|
| Account registration and management | Identity, Contact |
| Identity verification (KYC) and age verification | Identity, Contact |
| Processing deposits and withdrawals | Identity, Financial |
| Providing gaming services and game history | Identity, Gaming Activity, Technical |
| Fraud prevention and security monitoring | Identity, Financial, Technical, Gaming Activity |
| Anti-money laundering (AML) compliance | Identity, Financial, Gaming Activity |
| Responsible gaming monitoring and tools | Gaming Activity, Communications |
| Customer support and dispute resolution | Identity, Communications, Gaming Activity |
| Regulatory reporting to PAGCOR and other authorities | Identity, Financial, Gaming Activity |
| Platform improvement and analytics | Technical, Gaming Activity (aggregated/anonymized) |
| Marketing and promotional communications (with consent) | Identity, Contact, Gaming Activity |
iq77 does not use your personal data for purposes incompatible with those listed above without first obtaining your explicit consent or as otherwise permitted by applicable Philippine law.
Under the Data Privacy Act of 2012, iq77 processes your personal data on the following legal bases:
iq77 shares personal data with carefully selected third-party service providers who assist in operating the Platform. These include:
All third-party processors are bound by data processing agreements that require them to process your data only on iq77's instructions, maintain appropriate security measures, and comply with applicable Philippine data protection law.
iq77 may disclose your personal data to government authorities, regulatory bodies, or law enforcement agencies where required by law or where iq77 has a good-faith belief that such disclosure is necessary to:
iq77 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law and regulatory obligations. The following general retention periods apply:
| Data Category | Retention Period |
|---|---|
| Account and identity data | Duration of account plus 5 years after closure |
| Financial transaction records | 10 years (AMLA requirement) |
| Gaming activity logs | 5 years after account closure |
| Customer support communications | 3 years after resolution |
| Technical and session logs | 12 months on a rolling basis |
| Marketing consent records | Until consent is withdrawn, plus 3 years |
Upon expiry of the applicable retention period, iq77 will securely delete or anonymize your personal data in accordance with NPC guidelines. Where data cannot be immediately deleted due to technical constraints, it will be isolated and protected from further processing until deletion is possible.
iq77 implements a range of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
iq77 uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files stored on your device when you visit the Platform. The following types of cookies are used:
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform. For strictly necessary cookies, no consent is required as they are essential to the operation of the service you have requested.
Under the Data Privacy Act of 2012, you have the following rights in relation to your personal data held by iq77. To exercise any of these rights, please contact iq77's Data Protection Officer using the details in Section 15.
iq77 will respond to all verified data privacy requests within fifteen (15) business days of receipt, in accordance with NPC guidelines. Where a request is complex or involves a large volume of data, iq77 may extend this period by a further fifteen (15) business days, with prior notice to you.
Please note that certain rights are subject to limitations where processing is required for compliance with legal obligations — for example, iq77 cannot delete financial transaction records that must be retained under the AMLA, even upon request.
The iq77 Platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine gaming regulations. iq77 does not knowingly collect personal data from persons under the age of 21.
In the course of operating the Platform, iq77 may transfer your personal data to third-party service providers located outside the Philippines — for example, cloud infrastructure providers or game software suppliers with servers in other jurisdictions.
Where such transfers occur, iq77 ensures that appropriate safeguards are in place to protect your personal data, in accordance with Section 21 of the Data Privacy Act of 2012 and NPC guidelines on cross-border data transfers. These safeguards may include:
iq77 will not transfer your personal data to a foreign jurisdiction unless the transfer is covered by one of the above safeguards or is otherwise permitted under applicable Philippine law.
iq77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, iq77 will notify registered players via email or in-platform notification at least seven (7) days before the changes take effect, where practicable.
The "Last Updated" date at the top of this page indicates when the most recent revision was made. Your continued use of the Platform after the effective date of any amendment constitutes your acknowledgment of the revised Policy. If you do not agree with any amendment, you must stop using the Platform and may request account closure in accordance with the Terms & Conditions.
We encourage you to review this Policy periodically to stay informed about how iq77 protects your personal data.
For all data privacy inquiries, requests to exercise your rights, or complaints regarding iq77's handling of your personal data, please contact iq77's Data Protection Officer through the following channels:
If you are not satisfied with iq77's response to your data privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. Information on how to file a complaint with the NPC is available through official Philippine government channels.
iq77 operates in full compliance with Republic Act No. 10173 — the Data Privacy Act of 2012 — and follows all NPC guidelines on personal data collection, processing, and storage for Filipino players.
All data transmitted between your device and iq77 is protected by SSL/TLS encryption. Sensitive data stored in our systems is encrypted at rest using AES-256 — your information stays private.
iq77 does not sell, rent, or trade your personal data to any third party for commercial purposes. Data sharing is limited strictly to what is needed to operate the platform and comply with Philippine law.
You have the right to access, correct, delete, and port your personal data. iq77 responds to all verified data privacy requests within 15 business days, in line with NPC requirements.
iq77 maintains a formal data breach response procedure. In the unlikely event of a breach affecting your data, we will notify you and the NPC promptly, in accordance with NPC Circular 16-03.
iq77 has a designated Data Protection Officer responsible for overseeing all data privacy matters. You can reach the DPO directly via email or live chat for any privacy-related concern.
Your data is protected, your transactions are secure, and your privacy rights are respected. iq77 is built for Filipino players who expect both great gaming and genuine data protection.
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