iq77 FAQ – Your Questions, Answered

In accordance with Philippine gaming regulations, you must be at least 21 years old to register and play at iq77. This is a strict requirement — not a suggestion. During the KYC (Know Your Customer) verification process, iq77 will ask you to submit a valid government-issued Philippine ID to confirm your age and identity. Accounts found to belong to persons under 21 will be immediately closed.

KYC (Know Your Customer) verification is a legal requirement for all licensed online gaming operators in the Philippines. iq77 is required to verify the identity and age of every player before allowing deposits and withdrawals. Accepted documents include the PhilSys National ID, passport, driver's license, SSS/GSIS ID, and voter's ID. Verification is typically completed within 24 hours of document submission. Until KYC is complete, withdrawal requests cannot be processed.

No. iq77 strictly enforces a one-account-per-player policy. Creating multiple accounts — whether under the same name or different names — is a violation of iq77's Terms & Conditions and may result in permanent account closure and forfeiture of any balances. If you've forgotten your login details, use the password reset function or contact live chat support.

On the iq77 Login page, click "Forgot Password" and enter the email address associated with your account. You'll receive a password reset link via email — follow the instructions to set a new password. If you no longer have access to your registered email, contact iq77 live chat support with your account details and a valid ID for manual verification.

iq77 supports the most popular payment methods used by Filipino players:

• GCash – instant deposits via the GCash e-wallet
• PayMaya / Maya – instant deposits via the Maya e-wallet
• Bank Transfer – BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank
• Debit Card – Visa and Mastercard debit cards linked to Philippine bank accounts

All transactions are processed in Philippine Peso (₱). iq77 does not accept credit card deposits for gambling transactions.

The minimum deposit at iq77 varies by payment method, but GCash and Maya deposits can be made from as low as ₱100. Bank transfer minimums may be slightly higher depending on the bank's own transfer limits. Check the Cashier section of your iq77 account for the current minimums for each payment method.

GCash and Maya deposits are credited to your iq77 account instantly in most cases. Bank transfers may take between 15 minutes and a few hours depending on the bank and time of day. If your deposit hasn't appeared after 2 hours, contact iq77 live chat support with your transaction reference number and we'll investigate right away.

To withdraw from iq77, log in to your account, go to the Cashier section, and select "Withdraw." Choose your preferred withdrawal method (GCash, Maya, or bank transfer), enter the amount, and confirm. Make sure your KYC verification is complete before requesting a withdrawal — unverified accounts cannot process withdrawals. Withdrawals are sent to the same payment method used for your most recent deposit where possible.

iq77 processes withdrawal requests within 24 hours on business days. GCash and Maya withdrawals are typically the fastest — once approved by iq77, funds usually arrive in your e-wallet within minutes. Bank transfers may take 1–3 business days depending on your bank. Withdrawal requests submitted on weekends or Philippine public holidays may be processed on the next business day.

Yes. The minimum withdrawal at iq77 is ₱500 for most payment methods. This minimum helps ensure efficient processing and covers any applicable transfer fees. There is no maximum withdrawal limit for verified accounts, though very large withdrawals may be subject to additional verification checks as required by Philippine AML regulations.

iq77 regularly offers promotions for Filipino players, including welcome bonuses for new registrations, reload bonuses for existing players, and special event promotions tied to Philippine holidays and major sporting events like PBA, NBA, and boxing. Check the Promotions section of your iq77 account for the latest active offers. Bonus terms and wagering requirements vary per promotion — always read the full terms before claiming.

Wagering requirements (also called playthrough requirements) specify how many times you need to wager a bonus amount before it can be withdrawn as real cash. For example, a ₱500 bonus with a 20x wagering requirement means you need to place a total of ₱10,000 in bets before the bonus converts to withdrawable cash. Wagering requirements and eligible games vary per promotion — check the specific bonus terms in your iq77 account.

No. Bonus funds cannot be withdrawn until the applicable wagering requirements have been fully met. If you request a withdrawal before completing the wagering requirements, the bonus and any winnings derived from it will be forfeited. Your real-money balance (deposits and winnings from real-money play) can be withdrawn at any time, subject to standard withdrawal processing.

iq77 offers a wide range of games for Filipino players:

• MG Live – Live dealer games powered by Microgaming, including live baccarat, roulette, blackjack, and more
• Crash – Fast-paced crash games where you cash out before the multiplier crashes
• Bingo – Online bingo rooms with multiple card options and real-time draws
• Slot – Hundreds of online slot titles from top providers, including classic reels and modern video slots

New games are added regularly — check the iq77 Casino page for the full and updated game library.

Yes. The iq77 platform is fully optimized for mobile browsers on both Android and iOS devices. You can access all games, manage your account, make deposits, and request withdrawals directly from your smartphone or tablet — no app download required. Just open your mobile browser, go to iq77.org, and log in as usual. The layout automatically adjusts for smaller screens so the experience stays smooth and responsive.

Yes. All games on the iq77 platform use certified Random Number Generator (RNG) technology to ensure fair and unpredictable outcomes on every spin, hand, or draw. Live dealer games are streamed in real time from professional studios with physical cards and wheels, providing full transparency. iq77 operates under PAGCOR oversight, which includes regular audits of game fairness and platform integrity.

iq77 provides a full set of responsible gaming tools available directly from your account settings:

• Deposit Limits – Set daily, weekly, or monthly deposit caps
• Loss Limits – Define the maximum you're willing to lose per period
• Session Time Reminders – Get alerts after playing for a set duration
• Cooling-Off Period – Take a short break of 1 day up to 30 days
• Self-Exclusion – Permanently or indefinitely close your account
• Reality Check – Periodic pop-ups showing your session time and net win/loss

For full details, visit the Responsible Gaming page.

To self-exclude, log in to your iq77 account, go to Account Settings, and select the Responsible Gaming section. Choose "Self-Exclusion" and confirm your request. Self-exclusion takes effect immediately and cannot be reversed during the exclusion period. If you need help activating self-exclusion, contact our 24/7 live chat support team and they will process it for you right away. Remember: Gambling is addictive. Know when to stop.

If you feel your gambling is becoming a problem, act now — don't wait. Use the self-exclusion tool in your iq77 account to stop access immediately. You can also set deposit and loss limits as a first step. iq77 encourages all players to read our Responsible Gaming page for guidance on warning signs and available support. Gambling should always be entertainment — never a way to earn money or cope with stress. Gambling is addictive. Know when to stop.

Yes. iq77 uses industry-standard SSL (Secure Socket Layer) encryption to protect all data transmitted between your device and our servers. Your personal and financial information is stored securely and is never sold or shared with third parties except as required by Philippine law or PAGCOR regulations. For full details on how iq77 handles your data, read our Privacy Policy.

Here are some best practices to keep your iq77 account safe:

• Use a strong, unique password that you don't use on other sites
• Enable two-factor authentication (2FA) if available in your account settings
• Never share your login credentials with anyone — iq77 staff will never ask for your password
• Always log out after playing, especially on shared or public devices
• Be cautious of phishing attempts — iq77 will only contact you from official iq77.org email addresses

If you suspect unauthorized access to your account, contact iq77 live chat support immediately.

You can read iq77's full legal documents here:

• Terms & Conditions – covers account rules, bonus terms, game rules, and platform policies
• Privacy Policy – covers how iq77 collects, uses, and protects your personal data
• Responsible Gaming – covers player protection tools, age verification, and self-exclusion

We recommend all players read these documents before registering at iq77.